Order Tracking
Track Your Pairings Order
Check the latest status of your wine gift or pairing order using the tracking tool below. Have your order number or email address ready for the fastest lookup.
Track Your Shipment
Enter the email address and ZIP or postal code used when placing your order to view the latest order and delivery status.
Tracking details become available once your order has been processed and prepared for delivery.
DELIVERY SUPPORT
Need Help With Your Order?
If your tracking information has not updated yet, your order may still be processing, preparing for pickup, or awaiting carrier scan. For questions about delivery timing, order details, or recipient information, contact our support team for assistance.
ORDER HELP
Common Tracking Questions
Tracking Not Updating
Carrier scans may take time to appear after an order has been prepared or picked up.
Delivery Timing
Delivery timing can vary by destination, courier availability, weather, and seasonal volume.
Recipient Details
If recipient information needs to be reviewed, contact support as soon as possible.
SENDING ANOTHER GIFT?
Design Your Next Wine Gift
Create a guided wine and food pairing based on the recipient, occasion, and flavour preferences.
Start Designing